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Privacy Policy

Welcome to REMARK (hereinafter referred to as "we"'our""us"). Founded in 2022, REMARK is a dynamic and innovative job recruitment software, owned and managed by VISKO HR PRIVATE LIMITED (hereinafter referred to as "VISKO HR") dedicated to connecting top-tier talent with leading organizations across various industries. Our mission is to empower businesses with exceptional human capital while providing individuals with rewarding career opportunities.

Through REMARK , we prioritize excellence, integrity, and personalized service, striving to be a trusted partner for employers and job seekers. We understand the importance of privacy and are committed to protecting your personal information and ensuring its security.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-based job portal, REMARK. Our portal leverages advanced AI technology to streamline the recruitment process, helping employers find the right candidates and job seekers find suitable positions efficiently and effectively.

We value your trust and are dedicated to maintaining transparency about our data practices. By using our services, you agree to the collection and use of your information following the Policy guidelines. Please read it carefully to understand our practices regarding your data usage and how we handle it.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services. The categories of information we collect include:

A. Personal Identification Information

An individual can be identified or contacted using personal identification information. Data we may collect:

• Name: Your first and last name to personalize your experience and for identification purposes.

• Email Address: Your email address to communicate with you, send notifications, and provide updates about our services.

• Phone Number: Your phone number to facilitate direct communication and for verification purposes.

• Postal Address: Your residential or mailing address for correspondence and, if necessary, for mailing physical documents.

• Photograph: Your recent passport-size photograph that helps us in identification and to include in resumes.

• Short Video: A short video roughly 2 minutes long to help us understand your confidence and communication skills.

• Referral Code: To track your referral information relevant to understand how users find the website.

• Self-Introduction: Additional information to be provided by the user, similar to a cover letter.

B. Professional Information

Professional information includes details about your career and qualifications, which help us match you with suitable job opportunities. This may include:

• Resume / CV Details: Information provided in your resume or CV, such as previous job titles, responsibilities, and achievements.

• Employment History: Records of your past employment, including company names, positions held, and duration of employment.

• Education: Information about your educational background, including degrees earned, institutions attended, and graduation dates.

• Skills and Certifications: Details about your professional skills, certifications, licenses, and other qualifications relevant to job applications.

• Job-Related Information: Any additional information relevant to your job search, such as desired job roles, salary expectations, and preferred work locations.

C. Technical Information

We collect technical information to enhance your user experience and ensure the smooth operation of our website and job portal. It includes:

• IP Address: Your Internet Protocol (IP) address, which helps us understand your geographic location and manage site security.

• Browser Type and Version: Information about the web browser you use helps us optimize our site for different browsers.

• Operating System: Details about your operating system, which assist in troubleshooting technical issues and improving compatibility.

• Device Information: Information about the device you use to access our services, including device type, model, and unique identifiers.

• Cookies and Similar Technologies:Data collected through cookies and similar tracking technologies, which help us remember your preferences, track your interactions, and provide a personalized experience.

• Geotag Location: Your location from where our website is being accessed.

D. Usage Information

Usage information helps us understand how you interact with our services and allows us to improve our offerings. It includes:

• Access Times: The dates and times you access our website and job portal.

• Pages Viewed: Information about the specific pages you visit on our website and job portal.

• Links Clicked: Data on the links you click while using our services, helping us understand your interests and preferences.

• Navigation Patterns: Information about your navigation through our website and job portal, including the flow of your interactions.

E. Communication Information

We collect communication information to manage and respond to your inquiries, provide customer support, and keep records of our interactions. It includes:

• Email Correspondence: Records of email communications between you and our team, including inquiries, responses, and follow-ups.

• Customer Support Interactions: Details of interactions with our customer support team, including the nature of your inquiry, the support provided, and related notes.

• Feedback and Surveys: Information you provide through feedback forms, surveys, and other communication channels, which help us improve our services.

By understanding and collecting this information, we aim to enhance your experience with VISKO HR and ensure that our services meet your needs and expectations.

2. HOW WE USE YOUR INFORMATION

We at VISKO HR are committed to safeguarding your privacy and safeguarding personal information. We may use the personal information you voluntarily provide us or that we collect from you or other sources to fulfil our contractual obligations and comply with statutory legal requirements. The following purposes outline how we process and use your personal information. Please note that this list is not exhaustive; we may use your information for other related purposes.

A. Personalizing Your Account with Remark

• Customized User Experience: We use your personal information to personalize and enhance your experience on our platform. It includes tailoring the interface, content, and recommendations based on your preferences, interests, and previous interactions.

• Account Settings: Your data helps us configure and customize your account settings to meet your needs better, ensuring a seamless and intuitive user experience.

B. Facilitating and Processing Orders

• Service Orders: We use your personal information to facilitate and process orders for various services offered on our platform. It includes freelance work, job listings, and other related services.

• Transactional Efficiency: Ensuring that orders are processed efficiently and accurately, including payment processing, service delivery, and order confirmations.

C. Determining Eligibility for Offers and Analyzing Advertising Effectiveness

• Eligibility Assessment: We assess your personal information to determine your eligibility for certain offers, products, or services that may interest you. It helps us provide you with opportunities that match your needs and preferences

• Advertising Analysis: We analyze the effectiveness of our advertising campaigns using your data. It helps us understand which advertisements resonate with our audience, allowing us to refine our strategies and improve our marketing efforts.

D. Responding to Your Inquiries and Requests

• Customer Support: We use your personal information to answer your questions and respond to your requests, ensuring prompt and accurate assistance.

• Feedback and Interaction: Your data helps us engage with you effectively, addressing any concerns or issues you may have and providing a better overall user experience.

E. Communicating Additional Information

• Updates and Notifications: We communicate and provide additional information that may interest you about us, our services, sellers, and business partners. It includes updates on new features, promotions, and opportunities.

• Engagement and Interest: Using your data, we ensure that our communications are relevant and engaging, enhancing your interaction with our platform and services.

F. Sending Reminders and Notices

• Reminders and Alerts: We send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, and marketing messages. It ensures that you stay informed about important information related to our services.

• Requested Information:We provide requested information, including on behalf of our business partners, ensuring you receive comprehensive and timely updates.

G. Managing Everyday Business Needs

• Administration and Analytics: Your personal information helps us manage our everyday business needs, including the administration of our platform, data analytics, and performance monitoring.

• Fraud Prevention: We use your data to prevent and detect fraudulent activities, ensuring the security and integrity of our platform.

• Corporate Reporting and Compliance:Your data is used to enforce our corporate reporting obligations and comply with legal requirements, ensuring transparency and accountability.

H. Legal Obligations, Dispute Resolution, and Agreement Enforcement

• Legal Compliance: We use your personal information to comply with our legal obligations, ensuring adherence to relevant laws and regulations.

• Dispute Resolution:Your data helps us resolve disputes effectively, addressing any issues that may arise between you and our platform or other users

• Agreement Enforcement: We use your data to enforce our agreements, ensuring that all parties adhere to the terms and conditions outlined in our contracts.

I. Enhancing Information for Better Understanding

• Data Enrichment: The personal information helps us understand your preferences better. Which enables us to provide more relevant and compelling services tailored to your needs.

• Service Improvement: By understanding your preferences, we continuously improve our services, ensuring a better user experience.

J. Site Maintenance, Operation, and Improvement

• Platform Maintenance: Your personal information helps us to maintain, operate, and improve our site, ensuring its functionality, reliability, and performance.

• Feature Enhancements: We use your data to develop and implement new features and enhancements, improving the overall quality of our platform.

K. Authentication and Registration

• Account Verification: To ensure the security of your account, we authenticate your registration through OTP (One-Time Password) or other verification methods. It prevents unauthorized access and protects your personal information.

We strive to provide a hassle-free, safe, convenient, and personalized user experience using your preferences and information. Our support team is at your service if you have any queries regarding your data security.

3. SHARING YOUR INFORMATION

We may share your personal information with various parties to provide our services, comply with legal obligations, and protect our interests. The categories of recipients with whom we share your information include:

A. Employers

If you are a student profile user, we share your information with potential employers to boost your recruitment process. It includes:

• Job Applications: Sharing your resume, cover letter, and other application materials with employers to whom you apply for jobs.

• Profile Information We provide employers access to your professional profile, including your skills, work experience, education, and other relevant details.

• Employer Searches: Allowing employers to search for candidates based on specific criteria and view your profile if it matches their requirements.

B. Candidates

If you are an Employer-Profile user, we share your information with potential candidates to facilitate the search process. It includes:

• Company Profile: Provide potential candidates with your company’s profile, including a brief history and information regarding goods/services that the company is engaged in.

• Job Descrip on: Candidates are being provided with the job details that the Employers post on our portal.

C. Service Providers

We engage third-party service providers to assist us in operating our website and job portal and conducting other business activities. These service providers include:

• Technical Service Providers: Companies that provide hosting, maintenance, and support services for our website and job portal.

• Payment Processors: Entities that process payments on our behalf, ensuring secure transactions for premium services or features.

• Marketing and Advertising Partners: Organizations that help us with marketing campaigns, advertising, and promotional activities.

• Analytics Providers: Firms that assist us in analyzing user behaviour and improving our services through data analytics.

We require these service providers to adhere to strict data protection and confidentiality agreements to ensure the security and privacy of your information.

D. Legal Authorities

We may disclose your information to government authorities or other entities when required by law or to protect our rights and interests. It includes:

• Legal Compliance: Sharing information as necessary to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

• Law Enforcement: Cooperating with law enforcement agencies in investigations, preventing fraud, or addressing security issues.

• Regulatory Bodies: Providing information to regulatory bodies or authorities as required for compliance with industry regulations.

• Regulatory Bodies: Providing information to regulatory bodies or authorities as required for compliance with industry regulations.

E. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may get transferred to the new owner or successor entity. It includes:

• Corporate Transactions: Sharing information during negotiations and due diligence processes associated with mergers, acquisitions, or asset sales.

• Post-Transaction Continuity: Ensuring the continuity of services and honouring existing agreements following a business transfer. If a business transfer occurs, we will notify you of any changes in the ownership or use of your personal information and any choices you may have regarding your data.

If a business transfer occurs, we will notify you of any changes in the ownership or use of your personal information, as well as any choices you may have regarding your information

F. Other Users

In certain circumstances, we may share information with other users of our services. It includes:

• Public Profiles: If you choose to make your profile public, certain information, such as your name, professional experience, and skills, may be visible to other users.

• Networking and Collaboration: Sharing information with other users for networking, collaboration, or mentorship opportunities, as facilitated by our platform features.

G. Consent-Based Sharing

We may share your information with other third parties based on your explicit consent. It includes:

• Third-Party Services: Sharing information with third-party services or applications you authorize to access your account or data.

• Additional Sharing Scenarios: Any other instances where you provide explicit consent for us to share your information.

By sharing your information with various parties, we aim to provide comprehensive and effective services while ensuring your data is handled securely and following applicable laws and regulations. We are committed to maintaining the confidentiality and security of your personal information throughout these processes.

4. DATA SECURITY

At VISKO HR, we are committed to ensuring the security and confidentiality of your personal information. We implement technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

A. Technical Measures

To safeguard your information, we use various advanced technologies and protocols, including:

• Encryption: We use industry-standard encryption protocols (such as SSL/TLS) to protect your data during transmission between your device and our servers. Encryption ensures that your information is unreadable to unauthorized parties.

• Secure Storage: We provide the best technological support to safeguard your data. These servers are in data centres with stringent physical security controls.

• Access Controls: We implement access control mechanisms to ensure that only authorized personnel get access to your data. It involves the use of multi-factor authentication and role-based access controls.

• Data Anonymization and Pseudonymization: We anonymize or pseudonymize your data to enhance privacy and reduce the risk of unauthorized identification in some cases.

B. Organizational Measures

We have established comprehensive organizational policies and procedures to protect your data, including:

• Security Policies: Our internal security policies define how data should be handled and protected within our organization. These policies get reviewed and updated regularly to reflect the latest security best practices.

• Employee Training: We train our employees to ensure their awareness of data security and privacy best practices. This training covers topics such as data protection, recognizing phishing attempts, and secure data handling.

• Incident Response: We have a formal incident-response plan to address potential data breaches or security incidents. This plan includes procedures for identifying, containing, and mitigating security threats and notifying affected individuals and authorities as required by law.

• Third-Party Assessments: We conduct thorough due diligence and security assessments of third-party service providers having access to your data. It ensures that they adhere to our standards of data protection and security.

C. Ongoing Monitoring and Improvement

We continuously monitor our systems and practices to identify and address potential security vulnerabilities. It includes:

• Regular Security Audits: We perform regular security audits and assessments to evaluate the effectiveness of our security measures. These audits help us identify and remediate any weaknesses in our security posture.

• Vulnerability Management: We use advanced tools and techniques to detect and address vulnerabilities in our systems. It involves regular vulnerability scanning, patch management, and penetration testing.

• Threat Detection and Response: We employ sophisticated threat detection and response mechanisms to identify and mitigate potential security threats in real-time. It helps us proactively protect your data from emerging threats.

D. Limitations of Security Measures

We protect your private information round the clock. However, it is necessary to understand that no security measure is foolproof. Despite our best efforts, we cannot guarantee the absolute security of your data. Some factors are beyond our control, such as unauthorized access to your devices or interception of communications, which may pose risks to your data security.

E. Your Responsibilities

You also play a crucial role in maintaining the security of your information. We recommend that you:

• Protect Your Account Credentials: Keep your contact details confidential and refrain from providing login OTPs to others.

• Update Security Settings: Review and update your security settings and preferences on our platform regularly. You can also enable multi-factor authentication if available.

• Stay Vigilant: Be aware of potential phishing scams and fraudulent activities. Do not click on suspicious links or provide personal information to untrusted sources.

By implementing these comprehensive data security measures, we strive to protect your personal information and maintain your trust in VISKO HR. If you have any questions or concerns about our data security practices, please contact us.

5. YOUR RIGHTS

As a user of VISKO HR Private Limited's services, you have certain rights regarding your personal information. These rights give you control over how your data is collected, used, and shared. We are committed to respecting and facilitating the exercise of these rights following applicable data protection laws. Your rights include:

A. Right to Access

You have the right to request access to the personal information we hold about you. It includes:

• Nature of Information: Understanding what personal data we have collected, the purposes for which we are processing it, and with whom we share it.

• Access Procedure: You can request access by contacting us through the details provided in this Privacy Policy. We will provide you with a copy of the personal data undergoing processing and any supplementary information required by law.

B. Right to Rectification

You have the right to request the correction of inaccurate or incomplete personal information. It involves:

• Updating Information: Ensuring your personal information, such as name, address, contact information, and professional qualifications, are accurate and up-to-date.

• Rectification Procedure: You can request corrections by contacting us. We will promptly update your records to reflect the correct information.

C. Right to Deletion (Right to be Forgotten)

Under certain circumstances, you have the right to request the deletion of your personal information. It includes:

• Deletion Criteria: Request deletion if the data is no longer necessary for the purpose it was collected, if you withdraw consent to which the processing was based, or if the data has been unlawfully processed.

• Deletion Procedure: You can request deletion by contacting us. We will evaluate your request and, if needed, erase your data from our records and notify you of the outcome.

D. Right to Restriction of Processing

You have the right to request the restriction of processing your personal information. It involves:

• Restriction Scenarios: Requesting restriction when you contest the accuracy of your data if the processing is unlawful and you oppose deletion or if you need the data for legal claims while we no longer need it for processing.

• Restriction Procedure: You can request a restriction by contacting us. We will limit the processing of your data to specific purposes and notify you before lifting any restrictions.

E. Right to Object

You pose a right to object processing of your personal information for specific purposes. It includes:

• Objection Grounds: Objecting to processing based on legitimate interests, direct marketing purposes, or processing for research/statistical purposes.

• Objection Procedure: You can object by contacting us. We will assess your objection and cease processing your data for the specified purposes unless we can demonstrate legitimate grounds for the processing.

F. Right to Data Portability

You have the right to request the transfer of your personal information to another organization. It includes:

• Portability Scope: Requesting data transfer when the processing is based on consent or a contract and carried out by automated means.

• Portability Procedure: You can request data portability by contacting us. We will provide your data in a structured, commonly used, and machine-readable format and, where feasible, transfer it directly to the other organization at your request.

G. How to Exercise Your Rights

To exercise your rights, please contact us using the details provided in this Privacy Policy. When making a request, please provide sufficient information to verify your identity and specify the nature of your request. We will respond to your request within the timeframes required by law and following applicable data protection regulations.

6. COMPLAINTS

If you believe we have failed to comply with your data protection rights, you have all the right to complain to a supervisory authority. We encourage you to contact us first so that we can address your concerns directly.

By recognizing and facilitating these rights, VISKO HR Private Limited is committed to empowering you with control over your personal information and ensuring transparency in our data processing practices.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store information about your interactions with our website and job portal. You can manage your cookie preferences through your browser settings.

8. THIRD-PARTY LINKS

Our website and job portal may contain links to third-party websites that may interest your convenience and informational purposes. Links within the platform may lead to other sites not subject to this Privacy Policy. Users may get directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. These links lead to external sites not operated or controlled by VISKO HR Private Limited. We want to inform you that our Privacy Policy does not apply to third-party sites. We do not take responsibility for privacy practices, policies, or content of external websites. We strongly recommend that you review the privacy policies of any third-party sites you visit and understand how they collect, use, and protect your personal information. Your interactions with these linked websites are solely between you and the third party. VISKO HR Private Limited assumes no responsibility or liability for any issues that may arise from your use of third-party links.

9. CHANGES TO THIS PRIVACY POLICY

VISKO HR reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or any reason that may concern the company. When we make changes, we will post the updated Privacy Policy on our website and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If any changes occur in the policy, they will be communicated to you through email notifications or prominent notices on our website. By continuing to use our services after any changes become effective, you acknowledge and agree to the revised Privacy Policy. If you disagree with the amendments, you can discontinue using our services and contact us to deactivate your account.

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