Privacy Policy

Welcome to REMARK (hereinafter referred to as "we", 'our", "us"). Founded in 2022, REMARK is a dynamic and innovative job recruitment software, owned and managed by VISKO HR PRIVATE LIMITED (hereinafter referred to as "VISKO HR") dedicated to connecting top-tier talent with leading organizations across various industries. Our mission is to empower businesses with exceptional human capital while providing individuals with rewarding career opportunities.

Through REMARK , we prioritize excellence, integrity, and personalized service, striving to be a trusted partner for both employers and job seekers. We understand the importance of privacy and are committed to protecting your personal information and ensuring its security.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-based job portal, REMARK. Our portal leverages advanced AI technology to streamline the recruitment process, helping employers find the right candidates and job seekers find suitable positions efficiently and effectively.

We value your trust and are dedicated to maintaining transparency about our data practices. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. Please read it carefully to understand our practices regarding your personal data and how we handle it.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services. The categories of information we collect include:

A. Personal Identification Information

Personal identification information refers to data that can be used to uniquely identify or contact an individual. We may collect:

• Name: Your first and last name to personalize your experience and for identification purposes.

• Email Address: Your email address to communicate with you, send notifications, and provide updates about our services.

• Phone Number: Your phone number to facilitate direct communication and for verification purposes.

• Postal Address: Your residential or mailing address for correspondence and, if necessary, for mailing physical documents.

• Photograph: Your Recent Passport Size Photograph that helps us in identification, often included in resumes.

• Short Video: A short video roughly 2-minutes long, which helps us to understand your confidence and communication skills.

• Referral Code: To track your referral information, relevant for understanding how users find the website.

• Self-Introduction: Additional information to be provided by the user, similar to a cover letter.

B. Professional Information

Professional information includes details about your career and qualifications, which help us match you with suitable job opportunities. This may include:

• Resume / CV Details: Information provided in your resume or CV, such as previous job titles, responsibilities, and achievements.

• Employment History: Records of your past employment, including company names, positions held, and duration of employment.

• Education: Information about your educational background, including degrees earned, institutions attended, and graduation dates.

• Skills and Certifications: Details about your professional skills, certifications, licenses, and other qualifications relevant to job applications.

• Job-Related Information: Any additional information relevant to your job search, such as desired job roles, salary expectations, and preferred work locations.

C. Technical Information

We collect technical information to enhance your user experience and ensure the smooth operation of our website and job portal. This includes:

• IP Address: Your Internet Protocol (IP) address, which helps us understand your geographic location and manage site security.

• Browser Type and Version: Information about the web browser you use, which helps us optimize our site for different browsers.

• Operating System: Details about your operating system, which assist in troubleshooting technical issues and improving compatibility.

• Device Information: Information about the device you use to access our services, including device type, model, and unique identifiers.

• Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies, which help us remember your preferences, track your interactions, and provide a personalized experience.

• Geotag Location: Your location from where our website is being accessed.

D. Usage Information

Usage information helps us understand how you interact with our services and allows us to improve our offerings. This includes:

• Access Times: The dates and times you access our website and job portal.

• Pages Viewed: Information about the specific pages you visit on our website and job portal.

• Links Clicked: Data on the links you click while using our services, helping us understand your interests and preferences.

• Navigation Patterns: Information about your navigation through our website and job portal, including the flow of your interactions.

E. Communication Information

We collect communication information to manage and respond to your inquiries, provide customer support, and keep records of our interactions. This includes:

• Email Correspondence: Records of email communications between you and our team, including inquiries, responses, and follow-ups.

• Customer Support Interactions: Details of interactions with our customer support team, including the nature of your inquiry, the support provided, and any related notes.

• Feedback and Surveys: Information you provide through feedback forms, surveys, and other communication channels, which help us improve our services.

By understanding and collecting this information, we aim to enhance your experience with VISKO HR and ensure that our services meet your needs and expectations.

2. HOW WE USE YOUR INFORMATION

We, at VISKO HR are committed to safeguarding your privacy and ensuring that your personal data is handled securely and responsibly. We may use the personal data you voluntarily provide to us, or that we collect from you or other sources, to fulfil our contractual obligations and comply with statutory legal requirements. The following purposes outline how we process and use your personal data. Please note that this list is not exhaustive; we may use your information for other related purposes.

A. Personalizing Your Account with Remark

• Customized User Experience: We use your personal data to personalize and enhance your experience on our platform. This includes tailoring the interface, content, and recommendations based on your preferences, interests, and previous interactions.

• Account Settings: Your data helps us configure and customize your account settings to better meet your needs, ensuring a seamless and intuitive user experience.

B. Facilitating and Processing Orders

• Service Orders: We use your personal data to facilitate and process orders for various services offered on our platform. This includes freelance work, job listings, and other related services.

• Transactional Efficiency: Ensuring that orders are processed efficiently and accurately, including payment processing, service delivery, and order confirmations.

C. Determining Eligibility for Offers and Analyzing Advertising Effectiveness

• Eligibility Assessment: We assess your personal data to determine your eligibility for certain types of offers, products, or services that may be of interest to you. This helps us provide you with relevant opportunities that match your needs and preferences.

• Advertising Analysis: We analyze the effectiveness of our advertising campaigns using your data. This helps us understand which advertisements resonate with our audience, allowing us to refine our strategies and improve our marketing efforts.

D. Responding to Your Inquiries and Requests

• Customer Support: We use your personal data to answer your questions and respond to your requests, ensuring prompt and accurate assistance.

• Feedback and Interaction: Your data helps us engage with you effectively, addressing any concerns or issues you may have and providing a better overall user experience.

E. Communicating Additional Information

• Updates and Notifications: We communicate and provide additional information that may be of interest to you about us, our services, sellers, and business partners. This includes updates on new features, promotions, and opportunities.

• Engagement and Interest: By using your data, we ensure that our communications are relevant and engaging, enhancing your interaction with our platform and services.

F. Sending Reminders and Notices

• Reminders and Alerts: We send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, and marketing messages. This ensures that you stay informed about important information related to our services.

• Requested Information: We provide requested information, including on behalf of our business partners, ensuring you receive comprehensive and timely updates.

G. Managing Everyday Business Needs

• Administration and Analytics: Your personal data helps us manage our everyday business needs, including the administration of our platform, data analytics, and performance monitoring.

• Fraud Prevention: We use your data to prevent and detect fraudulent activities, ensuring the security and integrity of our platform.

• Corporate Reporting and Compliance: Your data is used to enforce our corporate reporting obligations and comply with legal requirements, ensuring transparency and accountability.

H. Legal Obligations, Dispute Resolution, and Agreement Enforcement

• Legal Compliance: We use your personal data to comply with our legal obligations, ensuring adherence to relevant laws and regulations.

• Dispute Resolution:Your data helps us resolve disputes effectively, addressing any issues that may arise between you and our platform or other users.

• Agreement Enforcement: We use your data to enforce our agreements, ensuring that all parties adhere to the terms and conditions outlined in our contracts.

I. Enhancing Information for Better Understanding

• Data Enrichment: We enhance the information we have about you to better understand your preferences and interests. This enables us to provide you with more relevant and compelling services, tailored to your needs.

• Service Improvement: By understanding your behavior and preferences, we continuously improve our services, ensuring a better user experience.

J. Site Maintenance, Operation, and Improvement

• Platform Maintenance: Your personal data is used to maintain, operate, and improve our site, ensuring its functionality, reliability, and performance.

• Feature Enhancements: We use your data to develop and implement new features and enhancements, improving the overall quality of our platform.

K. Authentication and Registration

• Account Verification: To ensure the security of your account, we authenticate your registration through OTP (One-Time Password) or other verification methods. This prevents unauthorized access and protects your personal data.

By using your personal data for these purposes, we aim to provide you with a secure, efficient, and personalized experience on our platform. If you have any questions or concerns about how we use your data, please feel free to contact our support team.

3. SHARING YOUR INFORMATION

We may share your personal information with various parties to provide our services, comply with legal obligations, and protect our interests. The categories of recipients with whom we share your information include:

A. Employers

If you are a student profile user, we share your information with potential employers to facilitate the job matching and recruitment process. This includes:

• Job Applications: Sharing your resume, cover letter, and other application materials with employers to whom you apply for jobs.

• Profile Information Providing employers with access to your professional profile, including your skills, work experience, education, and other relevant details.

• Employer Searches: Allowing employers to search for candidates based on specific criteria and view your profile if it matches their requirements.

B. Candidates

If you are an Employer Profile User, we share your informa on with poten al candidates to facilitate job matching process. This includes:

• Company Profile: Providing poten al candidates with your company’s profile, including a brief history and the goods / services that the company is engaged in.

• Job Descrip on: Employee Candidates will also be provided with the job details that you post on our portal.

C. Service Providers

We engage third-party service providers to assist us in operating our website, job portal, and conducting other business activities. These service providers include:

• Technical Service Providers: Companies that provide hosting, maintenance, and support services for our website and job portal.

• Payment Processors: Entities that process payments on our behalf, ensuring secure transactions for premium services or features.

• Marketing and Advertising Partners: Organizations that help us with marketing campaigns, advertising, and promotional activities.

• Analytics Providers: Firms that assist us in analyzing user behavior and improving our services through data analytics.

We require these service providers to adhere to strict data protection and confidentiality agreements to ensure the security and privacy of your information.

D. Legal Authorities

We may disclose your information to government authorities or other entities when required by law or to protect our rights and interests. This includes:

• Legal Compliance: Sharing information as necessary to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

• Law Enforcement: Cooperating with law enforcement agencies in investigations, preventing fraud, or addressing security issues.

• Regulatory Bodies: Providing information to regulatory bodies or authorities as required for compliance with industry regulations.

• Regulatory Bodies: Providing information to regulatory bodies or authorities as required for compliance with industry regulations.

E. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity. This includes:

• Corporate Transactions: Sharing information during negotiations and due diligence processes associated with mergers, acquisitions, or asset sales.

• Post-Transaction Continuity: Ensuring the continuity of services and honoring existing agreements following a business transfer.

If a business transfer occurs, we will notify you of any changes in the ownership or use of your personal information, as well as any choices you may have regarding your information

F. Other Users

In certain circumstances, we may share information with other users of our services. This includes:

• Public Profiles: If you choose to make your profile public, certain information, such as your name, professional experience, and skills, may be visible to other users.

• Networking and Collaboration: Sharing information with other users for networking, collaboration, or mentorship opportunities, as facilitated by our platform features.

G. Consent-Based Sharing

We may share your information with other third parties based on your explicit consent. This includes:

• Third-Party Services: Sharing information with third-party services or applications that you authorize to access your account or data.

• Additional Sharing Scenarios: Any other instances where you provide explicit consent for us to share your information.

By sharing your information with these various parties, we aim to provide comprehensive and effective services while ensuring that your data is handled securely and in accordance with applicable laws and regulations. We are committed to maintaining the confidentiality and security of your personal information throughout these processes.

4. DATA SECURITY

At VISKO HR, we are committed to ensuring the security and confidentiality of your personal information. We implement a range of technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

A. Technical Measures

To safeguard your information, we use various advanced technologies and protocols, including:

• Encryption: We use industry-standard encryption protocols (such as SSL/TLS) to protect your data during transmission between your device and our servers. Encryption ensures that your information is unreadable to unauthorized parties.

• Secure Storage: Your personal data is stored on secure servers that are protected by firewalls and other security technologies. These servers are located in data centers with stringent physical security controls.

• Access Controls: We implement access control mechanisms to ensure that only authorized personnel have access to your data. This includes the use of multi-factor authentication, and role-based access controls.

• Data Anonymization and Pseudonymization: In some cases, we anonymize or pseudonymize your data to enhance privacy and reduce the risk of unauthorized identification.

B. Organizational Measures

We have established comprehensive organizational policies and procedures to protect your data, including:

• Security Policies: Our internal security policies define how data should be handled and protected within our organization. These policies are regularly reviewed and updated to reflect the latest security best practices.

• Employee Training: We provide ongoing training to our employees to ensure they are aware of data security and privacy best practices. This training covers topics such as data protection, recognizing phishing attempts, and secure data handling.

• Incident Response: We have a formal incident response plan in place to address potential data breaches or security incidents. This plan includes procedures for identifying, containing, and mitigating security threats, as well as notifying affected individuals and authorities as required by law.

• Third-Party Assessments: We conduct thorough due diligence and security assessments of third-party service providers who have access to your data. This ensures that they adhere to our high standards of data protection and security.

C. Ongoing Monitoring and Improvement

We continuously monitor our systems and practices to identify and address potential security vulnerabilities. This includes:

• Regular Security Audits: We perform regular security audits and assessments to evaluate the effectiveness of our security measures. These audits help us identify and remediate any weaknesses in our security posture.

• Vulnerability Management: We use advanced tools and techniques to detect and address vulnerabilities in our systems. This includes regular vulnerability scanning, patch management, and penetration testing.

• Threat Detection and Response: We employ sophisticated threat detection and response mechanisms to identify and mitigate potential security threats in real time. This helps us proactively protect your data from emerging threats.

D. Limitations of Security Measures

While we are dedicated to protecting your personal information, it is important to understand that no security measure is completely foolproof. Despite our best efforts, we cannot guarantee absolute security of your data. Factors beyond our control, such as unauthorized access to your devices or interception of communications, may pose risks to your data security.

E. Your Responsibilities

You also play a crucial role in maintaining the security of your information. We recommend that you:

Protect Your Account Credentials: Keep your contact details confidential and restrain yourself from providing login OTPs to others.

• Update Security Settings: Regularly review and update your security settings and preferences on our platform. Enable multi-factor authentication if available.

• Stay Vigilant: Be aware of potential phishing scams and other fraudulent activities. Do not click on suspicious links or provide personal information to untrusted sources.

By implementing these comprehensive data security measures, we strive to protect your personal information and maintain your trust in VISKO HR. If you have any questions or concerns about our data security practices, please contact us using the information provided in this Privacy Policy.

5. YOUR RIGHTS

As a user of VISKO HR Private Limited's services, you have certain rights regarding your personal information. These rights are designed to give you control over how your data is collected, used, and shared. We are committed to respecting and facilitating the exercise of these rights in accordance with applicable data protection laws. Your rights include:

A. Right to Access

You have the right to request access to the personal information we hold about you. This includes:

• Nature of Information: Understanding what personal data we have collected, the purposes for which we are processing it, and with whom it has been shared.

• Access Procedure: You can request access by contacting us through the details provided in this Privacy Policy. We will provide you with a copy of the personal data undergoing processing and any supplementary information required by law.

B. Right to Rectification

You have the right to request the correction of inaccurate or incomplete personal information. This involves:

• Updating Information: Ensuring that your personal details, such as name, address, contact information, and professional qualifications, are accurate and up-to-date.

• Rectification Procedure: You can request corrections by contacting us. We will promptly update your records to reflect the correct information.

C. Right to Deletion (Right to be Forgotten)

Under certain circumstances, you have the right to request the deletion of your personal information. This includes:

• Deletion Criteria: Requesting deletion if the data is no longer necessary for the purposes for which it was collected, if you withdraw consent on which the processing is based, or if the data has been unlawfully processed.

• Deletion Procedure: You can request deletion by contacting us. We will evaluate your request and, if appropriate, erase your personal data from our records and notify you of the outcome.

D. Right to Restriction of Processing

You have the right to request the restriction of processing your personal information. This involves:

• Restriction Scenarios: Requesting restriction when you contest the accuracy of your data, if the processing is unlawful and you oppose deletion, or if you need the data for legal claims while we no longer need it for processing.

• Restriction Procedure: You can request restriction by contacting us. We will limit the processing of your data to specific purposes and notify you before lifting any restrictions.

E. Right to Object

You have the right to object to the processing of your personal information for certain purposes. This includes:

• Objection Grounds: Objecting to processing based on legitimate interests, direct marketing purposes, or processing for research/statistical purposes.

• Objection Procedure: You can object by contacting us. We will assess your objection and cease processing your data for the specified purposes unless we can demonstrate compelling legitimate grounds for the processing.

F. Right to Data Portability

You have the right to request the transfer of your personal information to another organization. This includes:

• Portability Scope: Requesting data transfer when the processing is based on consent or a contract and carried out by automated means.

• Portability Procedure: You can request data portability by contacting us. We will provide your data in a structured, commonly used, and machine-readable format, and, where feasible, transfer it directly to the other organization at your request.

G. How to Exercise Your Rights

To exercise any of your rights, please contact us using the details provided in this Privacy Policy. When making a request, please provide sufficient information to verify your identity and specify the nature of your request. We will respond to your request within the timeframes required by law and in accordance with applicable data protection regulations.

6. COMPLAINTS

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. We encourage you to contact us first so that we can address your concerns directly.

By recognizing and facilitating these rights, VISKO HR Private Limited is committed to empowering you with control over your personal information and ensuring transparency in our data processing practices.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store information about your interactions with our website and job portal. You can manage your cookie preferences through your browser settings.

8. THIRD-PARTY LINKS

Our website and job portal may contain links to third-party websites, which are provided for your convenience and informational purposes. Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. These links lead to external sites that are not operated or controlled by VISKO HR Private Limited. We want to inform you that once you leave our website or job portal and navigate to a third-party site, our Privacy Policy no longer applies. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly recommend that you review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your personal information. Your interactions with these linked websites are solely between you and the third party, and VISKO HR Private Limited assumes no responsibility or liability for any issues that may arise from your use of third-party links.

9. CHANGES TO THIS PRIVACY POLICY

VISKO HR reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for any other reason. When we make changes, we will post the updated Privacy Policy on our website and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Significant changes to the policy may be communicated to you through additional means, such as email notifications or prominent notices on our website. By continuing to use our services after any changes become effective, you acknowledge and agree to the revised Privacy Policy. If you do not agree with the changes, you should discontinue using our services and contact us to deactivate your account.

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