Guest Relations Executive

**Guest Relations Executive**

**Responsibilities:**

1. Handle guest check-ins and check-outs efficiently.
2. Provide personalized assistance and resolve guest requests promptly.
3. Manage complaints and escalate issues as necessary.
4. Maintain a positive and professional demeanor at all times.
5. Adhere to hotel policies and procedures.
6. Assist with room reservations and other guest inquiries.
7. Promote hotel amenities and services.
8. Collect and record guest feedback.