Relationship Manger

Role: Relationship Manager Salary: 3.5 to 5.1 LPA Location: Mumbai, Nagpur, Pune, Hyderabad, guwahati , Chandigarh, Amritsar , Ludhiana, Lucknow , Gurgaon, Noida Experience: 2 to 5 years Job Objective & Key Result Areas: Build healthy relationships with hotel owners Deliver good hotel ownership and customer experience Act as a point of contact for hotel owners for operations support & escalations Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience Handle hotel owners and customer escalations Key Performance Indicators: Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Candidate Qualifications: 2+ years of relevant experience in operations handling and key accounts handling Prior experience in managing cross-functional operations and customer escalation Demonstrate high ethical values Required Skills: Outside Sales B2B Sales