Customers Executive

Description: GLOBAL MIRA BUSINESS PRIVATE LIMITED, a leading Telecom company, seeks a dedicated Customer Executive to join our dynamic IT Development team. This remote work opportunity offers a collaborative and growth-oriented environment, perfect for individuals passionate about customer service and technical problem-solving. This role is ideal for someone who thrives in a fast-paced environment and enjoys contributing to a successful team.

Responsibilities:
Provide exceptional customer support via phone, email, and chat, addressing technical issues, billing inquiries, and service requests.
Troubleshoot technical problems, guiding customers through solutions and escalating complex issues to the appropriate technical teams.
Maintain accurate records of customer interactions, documenting all communication and resolutions in the CRM system.
Collaborate with internal teams, such as IT and sales, to ensure seamless customer service and issue resolution.
Identify customer needs and recommend appropriate products or services to enhance their experience.
Stay updated on the latest company products, services, and promotions to effectively address customer inquiries.

Skills:
Rs cit

Required Education:
10

Preferred Education:
Others

Salary Range:
From 15000 to 18000

Work Location:
77B7A NAYA GHER NAGAR NIGAM AGARA UTTAR PRADESH 282003

Employment Type:
Remote Work