Head Of Courses And Operations

Job description: Key Duties and Responsibilities Platform readiness and content publishing ? Take Graphy training and upload/maintain courses, pricing, bundles, coupons. Course launch management ? Plan and execute new course launches with coordinators (content, landing pages, FAQs, pricing). Pre?recorded course coordination ? Gather recordings, ensure editing, thumbnails, transcripts, and QA before publish. Digital marketing and lead generation ? Run/coordinate performance marketing, SEO, email, affiliates, and social promotions. Partnerships (EdTech and institutions) ? Identify, pitch, and onboard partner companies/universities; finalize terms and integrations. Instructor acquisition and management ? Source instructors, negotiate revenue share, manage contracts and content timelines. Sales growth and revenue ownership ? Build monthly/quarterly growth plans, pricing, upsell/cross-sell Stakeholder and operations coordination ? Align with content, marketing, tech, support, and finance; maintain SOPs and dashboards. Team building, training, and performance ? Hire, onboard, and coach sales and ops teams; run weekly reviews and playbooks. Customer experience and daily operations ? Oversee support, FAQs, refund/issue resolution, LMS access, and compliance. Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Work Location: In person