Customer care executive

Reply with resume WhatsApp 8218866910 Job Location: Gurgaon Sector 18, Noida sector 62 (Customer Care telecalling, Sales executive) Description: Provide exceptional customer service and support to clients, resolve queries, handle complaints, maintain client relationships, achieve customer satisfaction goals. Roles and Responsibilities: * Respond to customer inquiries via phone, email, and chat promptly and professionally. * Resolve customer issues efficiently and effectively, ensuring customer satisfaction. * Process orders, returns, and refunds accurately and timely. * Maintain accurate records of customer interactions and transactions. * Build and maintain strong relationships with clients. * Collaborate with internal teams to address customer needs. * Identify and escalate complex customer issues to appropriate channels. * Contribute to the development and improvement of customer service processes. * Stay updated on company products, services, and policies. * Achieve individual and team performance targets. Education: Any Graduate Experience: Fresher or Experience Salary Range: From 15000 to 35000