Customer Care Executive
1 week ago
Education:BA
Schedule:Full Time
Openings:10
Required Skills
Customer Segmentation
Email Marketing Automation
Lead Generation
Social Selling Platforms
Job Description
Lead telesales team, manage inbound/outbound calls, drive targets & conversions. Track AHT, quality, attrition, monitor calls, coach agents, handle escalations, resolve queries, and maintain MIS & performance reports.1–5 yrs exp. in voice/telesales/inside sales with 2+ yrs team handling. Team lead exp mandatory. Skilled in inbound/outbound, AHT, shrinkage, attrition. Strong communication & leadership. .
About Company
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