Customer Care Executive
4 months ago
Education:BA
Openings:10
Experience:3 Months
Required Skills
4 skillsJob Description
Lead telesales team, manage inbound/outbound calls, drive targets & conversions. Track AHT, quality, attrition, monitor calls, coach agents, handle escalations, resolve queries, and maintain MIS & performance reports.1–5 yrs exp. in voice/telesales/inside sales with 2+ yrs team handling. Team lead exp mandatory. Skilled in inbound/outbound, AHT, shrinkage, attrition. Strong communication & leadership. .
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