customer support Representative

• Research and identify leads in for the target market. • Build and maintain a prospective database using lead generation tools. • Utilize email marketing, social media, and other channels to generate qualified leads. • Collaborate with marketing and sales teams for seamless lead handover. • Engage prospects through various communication channels. • Assist sales team in progressing the sales cycle. • Develop lead generation strategy via email, LinkedIn, and social media. • Classify the leads as hot and cold based on needs and budget for effective conversion.