Team Leader

Team Leader – Telecalling Pay: ₹15,000 – ₹25,000 per month Location Ganj Basoda, Madhya Pradesh Job Type Full-time Work Mode Work from Office Job Overview We are hiring a Team Leader – Telecalling to supervise and support a team of Telecallers. The ideal candidate should have experience in team handling, target monitoring, and customer communication. The role involves guiding team members, tracking daily performance, and ensuring smooth telecalling operations. Key Responsibilities Supervise and support a team of Telecallers. Monitor daily calling activities and team performance. Guide team members to achieve daily and monthly targets. Train new team members and provide regular coaching. Ensure timely customer follow-ups and quality communication. Prepare daily and weekly performance reports. Resolve operational issues and support the team. Coordinate with management regarding team performance. Maintain calling quality and process compliance. Eligibility Criteria Graduate in any discipline. 1–3 years of experience in Telecalling, Customer Support, Team Handling, or Sales. Experience as a Team Leader, Senior Telecaller, or Customer Support Team Lead will be preferred. Good communication and leadership skills. Basic knowledge of MS Excel and MS Office. Required Skills Team Management Telecalling Customer Support Team Handling Performance Monitoring Lead Follow-up Communication Skills MS Excel Leadership Problem Solving Salary & Benefits ₹15,000 – ₹25,000 per month Performance-Based Incentives Professional Work Environment Career Growth Opportunities Training & Development Work Details Employment Type: Full-time Work Mode: Work from Office Location: Ganj Basoda, Madhya Pradesh Preferred Candidate Candidates with experience in managing telecalling or customer support teams. Target-oriented with good leadership and communication skills. Immediate joiners preferred. Work Location: In person