Customer Relationships Team

.Exciting Career Opportunity with *ICICI Lombard vashi location

Role: Customer Relationship Team (CRT)
Vertical: Service / Inbound Calling Process, RIO, E-Channel

What We’re Looking For:

- Qualification: Graduation
- Experience: 0 to 2+ years
- Great communication skills in English & Hindi
- Ability to understand call center dynamics and a clear thought process for working in a professional environment
- Enthusiasm for customer service and a knack for problem-solving
- Strong interpersonal and sales skills

Key Screening Areas:

- Why join ICICI Lombard/Call Center?
- What is Customer Service, and what qualities make a great Customer Care Executive?
- Communication test: Speak confidently on a given topic
- Mock calls to showcase skills

Work Schedule:

- 5 working days per week
- 2 rotational week offs